Do you know why call centre professionals are paid so much

Take a look ,

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Tech Support: "I need you to right-click on the Open Desktop."
Customer: "OK."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "OK. Right click again. Do you see a pop-up menu?"
Customer "No."
Tech Support:: "OK, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'."
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Customer: "I received the software update you sent,but I am still getting the same error message."
Tech Support:" Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"
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Customer: "I'm having trouble installing Microsoft Word."
Tech Support:: "Tell me what you've done."
Customer: "I typed 'A:SETUP'."
Tech Support:: "Ma'am, remove the disk and tell me what it says."
Customer:: "It says '[PC manufacturer] Restore and Recovery disk'."
Tech Support:: "Insert the MS Word setup disk."
Customer:: "What?"
Tech Support: "Did you buy MS word?"
Customer: "No..."
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Customer:: "Do I need a computer to use your software?"
Tech Support:: ?!%#$
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Tech Support:: "OK, in the bottom left hand side of the screen,can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"
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Tech Support:: "What type of computer do you have?"
Customer:: "A white one."
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Tech Support:: "Type 'A:' at the prompt."
Customer:: "How do you spell that?"
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Tech Support: "What's on your screen right now?"
Customer: "A stuffed animal that my boyfriend got meat the grocery store."
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Tech Support:: "What operating system are you running?"
Customer: "Pentium."
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Customer: "My computer's telling me I performed an illegal abortion."
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Customer: "You've got to fix my computer. I urgently need to print document, but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk."
Tech Support: "Look at your machine. Is there a floppy inside?"
Customer: "No, but there's a sticker saying there's an Intel inside."
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Tech Support:: "What does the screen say now?"
Customer: "It says, 'Hit ENTER when ready'."
Tech Support:: "Well?"
Customer: "How do I know when it's ready?"

Small things in life make all the difference

The HoD of our department has forced upon us many rules and regulations like,

1. you shouldn't miss a single class without informing him in advance.
2. you shouldn't wander around in the college campus inbetween classes.
3. you shouldn't miss a single internals.
4. all your notes must be update , he can check them whenever he wants to.
5. for all those who stay at college hostel ,he can check their computer any time he wants

and many more.......

Even after all this I still don't like to miss a single day of my college , not because I miss the rules which he has set for us but because I cherish the small moments of my life where I break those rules right under his nose and still go unnoticed.

Life is full of surprises

Today all my family members ( my mom, dad, brother and also my cousin ) and myself had gone to our native place. We had hired a Tata Sumo ( transportation vehicle ) for our transportation purpose and the hero or the main character in this post is the driver who had accompanied us in this trip ( technically the term 'trip' doesn't fit here ).Let me tell you some things about our driver ( i don't know his name , so i shall call him Mr. Turtle : you will know why, shortly ).Mr. Turtle is a good ,jovial guy and a guy with lot of ( maybe unwanted ) patience .The only drawback with him is that he never at any circumstances drives fast.

I usually don't accept any changes that would occur in my regular schedule i.e. in short I don't like to bunk classes or miss my tuition classes for any reason ( not specific ).So , I had agreed to join this trip on the condition that I should be able to attend my tuition classes which were at 5:15 PM.

We left our house at 7:00AM against the scheduled 6:00AM (Since i woke up late).We reached the place at around 10:30AM and finally left at 2:00PM. Initially I didn't realize that with Mr. Turtle sitting in front of the steering wheel I would be late for my tution classes. As time passed I became conscious of it , I tried to hint him to go fast by telling everyone how important the class was for me and about negative effects of me missing the class. But that dumb ass kept on driving at 40/50kph which irritated me the most. I wanted to push him out of the driver's seat ,place myself there and drive at 60/70kph and reach my classes on time.

But fate has its ways and he did make me go to the classes 15 minutes late and when I finally did reach my tuition place I came to know that classes were postponed by around 20 minutes.At that time I just laughed at my attitude and ways in which our life gets filled with surprises.